Customer Service

If you have a question about the products, orders, other matters or just want to say hello, please contact us! We are happy to help. Please find below the ways you can reach us. Using one of these contact methods is enough to get your message through, whichever works for you the best. Our customer service speaks English 🇬🇧  and Finnish 🇫🇮.

Answers to frequently asked questions, see here.

Email
support@mukama.com

Telephone
+358 40 652 5922
Mon-Fri 10-16 EET

Messaging services
WhatsApp • Messenger

Thank you for contacting us!

We have received your message. We will reply on business days within 24 hours, usually sooner - so sit back and relax, we'll take care of this.

Send a Message

Frequently Asked Questions

Do you have a physical store?

We don't have a physical store, only online order with delivery is possible.

How can I modify or cancel my order?

If your order hasn't shipped yet, we might be able to modify your order. Please contact us soon as possible and we'll do our best.

How can I return products?

Please see the return policy and start the return process here.

I think my product has a defect. What to do?

You can submit a warranty claim here.

Do your products have a warranty?

We are an authorized seller of each brand and the manufacturer's warranty applies in all products we sell. If the warranty information is not available on the product page, please reach out to our customer service.

Company details

Mukama Oy
Mannerheiminaukio 1 A
00100 Helsinki
Finland
VAT: FI25437209

(Office address, don't send returns here)